| Design, Installation and Setup |
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- Network Design and Consultancy
- Systems Installation, Setup and Configuration
- Device Installations and Configuration
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| Server, Storage and Network Management |
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- Server Management and Monitoring
- Storage Management and Monitoring
- Network Management and Monitoring
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| Desktop and Devices Management |
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- Computer Virus and Email Spam Management
- Application Monitoring
- Asset Inventory and Management
- Patch Management
- License Management
- Policy Compliance
- Helpdesk Support
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| Email Management |
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- Email Server Management
- Pop Mail Administration
- SPAM and BLACK list Management
- Mailbox Capacity Management
- Auto-responders Setup
- Personalized Email Settings Administration
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| Database Management |
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- Database Administration
- Performance Management
- Tuning & Optimization
- Replication, backup and Recovery
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| Security Management |
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- Monitoring of firewalls, intrusion detection systems and integrated security appliances.
- Configuration sanity checks; log file analysis, vulnerability scanning, penetration testing, device tuning and more.
- Prevent any hacking/DOS attempts and installation of insecure software in your systems.
- Physical security of servers and devices where the corporate data is resided
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| Helpdesk |
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- Call logging & Resolution
- SLA Management
- 24X7 Service Desk
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| Business Continuity and Disaster Recovery Planning |
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- Critical Business Procedures
- Emergency Procedures
- Recovery Procedures
- Recovery Team and Responsibility
- Recovery site Management
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